Whatever your project, programme or service, we can both evaluate it formally and help you and your staff reflect and learn.
Client. A learned society in the UK.
What we did. Assessed the fitness for purpose of a key administrative database and Web interface.
How we did it. Interviews with key users of the service, and extensive testing of the interface itself.
Client. A public sector archive in the UK.
What we did. Assessed user behaviour in, and satisfaction with, a flagship digital archive service.
How we did it. Analysis of usage data, direct one-to-one user observations, and a survey questionnaire.
Client. A diocese of the Church of England.
What we did. Conducted an interim evaluation of a funded project to recast existing ways of collective working and deployment of resources.
How we did it. In-depth interviews with key personnel; focus group meetings with local stakeholders; desk analysis of project documentation and data.